Metrobank
Non-Voice Operations Staff
Philippines
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 240,000 - 400,000 / Year
- Apply by 30 May 2022
Role Opportunities
- Sharpen your problem solving, customer service, and communication skills.
- Expand your network through frequent collaboration with different teams.
- Gain knowledge on the Bank’s various products and services.
Job Summary
- Provides world-class customer service
- Responds to customer inquiries and requests made via e-mail and provides satisfying solutions to concerns regarding Deposits, Remittances, Metro Home, Metro Car and e-Banking related transactions
- Ensures proper coordination of complaints with support units to provide resolution within the prescribed turn-around-time.
Requirements
- Bachelor’s Degree holder
- Excellent written and verbal English communication skills
- Experience in Customer Service or related field is an advantage
- Willing to work on a shifting schedule, weekends and holidays
Hiring criteria
- No experience required
- Philippine Temporary Work Visa +more
- Creative Arts
- Bachelor or higher
About the employer
Metrobank
1,000 - 50,000 employees
Banking & Financial Services
Metrobank is the country’s premiere universal bank with a network of 870+ branches and 1,900+ ATMs nationwide, and 33 foreign representative offices.