Information Security Identity and Access Management Analyst (Start ASAP)

About Citibank Philippines

Citibank started in the Philippines in 1902 when its predecessor, International Banking Corporation, established a branch in Manila. More than 100 years later, the company has provided consumer banking, corporate banking, transactional banking, and treasury services.

Your responsibilities

• Responsible for administering access within a variety of banking applications and systems. 
• Demonstrate an understanding of the security layer managed through access administration in the different systems.
• Complete access-related customer requests within operational thresholds on timeliness and accuracy.
• Provide troubleshooting support on system access-related issues.
• Handle customer interactions in a manner adhering to customer service guidelines.

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Training & development 

Citibank as one of the world's biggest banks also has its own training and development strategy. Training & Development Strategy at Citibank is consisting of three core areas. The first core area is “on-the-job learning” which takes 70% of the whole development program. The second core area is “learning through the relationship of exposure to others” which takes 20% part of the program. The third core area is “formal classroom training” which that takes 10% part.

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Compensation & benefits

Citibank Philippines pays an average annual salary of Php521,000 per year. While actual entry-level salaries are lower, fresh grads still earn above-average compensation.

CSRs, for example, earn up to Php26,000 per month. Analysts earn between Php24,000 and Php38,000 per month.

Citi offers a variety of comprehensive benefits and resources to help you save and be well in all aspects of your life.

• Bereavement assistance
• Health and life insurance
• Performance bonus
• Retirement plan
• Staff loan
• Tuition reimbursement
• Paid Parental Leave

Career progression

Within the Citi world, change and progress are the only constants. You will be able to join the team of high-performing professionals, you will be someone who embraces every opportunity and thrives in an environment that demands innovation and excellence. They provide diverse opportunities across the Citi legal entities in the Philippines in the following functional areas:

• Branch Banking
• Credit Operations
• Customer Service
• Sales

Work-life balance

At Citi Manila, Citi employees enjoy amenities that cater to a healthy work-life balance. These include an on-site, multi-faith room and Mothers' Rooms on every floor. They also offer a clinic for employees and they encourage and host health and wellness sessions for teams and individuals to participate in.

Company culture

Citi is committed to a diverse and inclusive workforce that represents the places where they operate and the clients they serve. They believe in a workplace where everyone feels comfortable coming to work as their whole self every day. Their culture of belonging and inclusivity makes Citi a place where everyone can thrive and advance their careers.

About you

• Bachelor’s Degree or University Degree of any course or equivalent experience.
• Consistently demonstrates clear and concise written and verbal communication in the English language.
• Aptitude to learn a number of applications or systems at a level at which one can understand how to administer access.
• Basic understanding of data quality, information security, and cyber security risk.

How to apply

To apply for this position, simply click the “Apply on employer site” button on this page.

Fresh grads should expect over-the-phone processing for these positions. In general, the company advises fresh grads to prepare for the following procedure:

1. Be familiar with Citibank Philippines’ business.
2. Create an account on the careers sites and apply for jobs.
3. Attend pre-screening, hiring manager and/or team, and final interviews.
4. Wait for a job offer and an onboarding process.

Source/s:

• ph.prosple.com
• citibank.com
• youtube.com
• glassdoor.com